FAQ

How long does shipping take?

Standard shipping:
Continental US order: Expected delivery times are 4-7 days. However, (even though we are roasting day and night), due to numerous orders and delays in the postal service, an extended shipping and delivery time of about 1-2 weeks must be expected using this service, for some packages.

Non-Continental US order & International order (to be shipped outside the US): Due to the shipment traveling farther distances and to delays in the postal service, an extended shipping and delivery time of about 7-30 days must be expected.

Expedited shipping:
This is only available for US order and the expected delivery times are 2-4 days.

What are the ingredients of your product? (TBD)
100% Arabica coffee from Chanchamayo Junin Province of Peru.

Are you open to collaborations/business offers?
Hi there! We greatly appreciate your interest in KFest Specialty Coffee. For all business, press, collaborations and job inquiries, please reach out to us at cafekfestusa@gmail.com, so that your message can be directly reviewed by our business team.

Can I modify or cancel my order?
Hi there! As as long as the order is still processing and hasn't begun being picked and packed, we can assist in updating /cancelling your order. To submit an order update/cancel request, please reach out to us through chat (business hours are Mon-Fri 10-3pm PST) or through our sevice email address cafekfestusa@gmail.com (business hours are Mon-Fri 9-5pm PST).

However, please note that we cannot guarantee that we will be able to accommodate any changes once the order is placed. If your order has already begun being picked and packed, is labeled or already in transit, it is unfortunately out of our hands, and we will no longer be able to update it or cancel it.